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We are data protection ninjas, guard your data at all times and only work with reliable partners such as Campaign Monitor for email newsletters. Even though we have been dragged out of the EU (kicking and screaming), we will – for now – leave all our pre-Brexit policies in place.

Here comes the required long version...

FL@33 Privacy Policy — This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.flat33.com (the “Site”).

It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (the pre-GDPR Data Protection Act 1998) and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA and PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

We and this website comply to the DPA (Data Protection Act 1998) and already comply to the GDPR (General Data Protection Regulation) which came into effect in May 2018.

Personal information we collect — When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
Cookies — “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files — “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons — “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are also talking both about your Device Information.

How do we use your Personal Information? — We use the Device Information that we collect to help us to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Email mailing list and marketing messages — We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe to an online automated process where they have given their explicit permission. Subscribers' personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The Policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all FL@33 Campaign Monitor lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Sharing your Personal Information — We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Campaign Monitor to distribute our email newsletter: https://www.campaignmonitor.com/policies/#privacy-policy. We also analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track — Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights — If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes — We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Social media policy and usage — We adopt a Social Media Policy to ensure our business and our staff conducts themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources and further information
Overview of the GDPR – General Data Protection Regulation

Data Protection Act 1998

Privacy and Electronic Communications Regulations 2003

The Guide to the PECR 2003

Twitter Privacy Policy

Instagram Privacy Policy

Facebook Privacy Policy

Campaign Monitor Privacy Policy

Heart Internet Privacy Policy

Contact us — For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@flat33.com or by mail:

17 Cross Street, London N1 2BH, United Kingdom

Last Privacy Policy update: December 2021 (All the same as in May 2018 apart from the updated postal address and the added mention of us leaving all policies in place as they were pre-Brexit.)


1 — By viewing the FL@33 website, or referred to as "flat33.com" the user is deemed to consent to all terms and conditions set out below. If you have any questions regarding the terms and conditions, you should contact the webmaster.
2 — FL@33 ("the Company") reserves the right at all times to vary, change, alter, amend, add to or remove any of these items. By browsing the website you accept that you are bound by the current terms and conditions and notices and we therefore recommend that you check these each time you visit the site.
— The content available through the website is the sole property of FL@33 or its clients and contributors and is protected by patent, copyright, trademark and other intellectual property laws.
— The user may access any part of the site and download or copy material (by printing off individual pages on to paper) or download material onto disc (but not on to any server or other device connected to a network) for personal non-commercial use only. FL@33 shall retain the copyright in such material or where the material has been licenced to the Company, by the rights owners of the material.
5 — You may not remove any copyright, trademark or intellectual property notices contained in the original material from any material downloaded or copied from the website.
6 — Copying, distributing or any use of the materials contained on the website for any commercial purpose is prohibited.
7 — You may not create a database by systematically downloading substantial parts of the website.


8 — The content of the website is for general information only and does not constitute any form of advice or recommendation upon which a specific decision should be made. FL@33 has done its best to ensure the accuracy and currency of the materials contained on its website but excludes any warranty express or implied as to quality, accuracy, timeliness, completeness or fitness for a particular purpose of the material contained this website. The Company will not be liable for any claims, penalties, loss, damages or expenses arising from the use or the inability to use the website or from any unauthorised access or alteration to the website (by a third party).
9 — FL@33 accepts no responsibility for loss or damage that may arise from reliance on information or advice contained on its website.
— FL@33 website includes links to external websites. These links are provided to help you find additional information quickly and easily. FL@33 accepts no responsibility for the content of these websites and specifically excludes to the fullest extent permitted by law all liability that may arise with respect to or as a result of such material causing damage, costs, injury or financial loss of any kind.
11 — These terms are not intended to confer any benefit on a third party under the provision of the Contracts (Rights of Third Parties) Act 1999.
12 — Any rights not expressly granted herein are reserved to FL@33.
13 — FL@33 reserves the rights at any time to suspend or terminate your access to or use of the website.
14 (a)
— These Terms & Conditions of use shall be construed and interpreted in accordance with English law. The courts of England shall (subject as set out in clause 15) have exclusive jurisdictions in relation to any claim, dispute or other matters arising therefrom.
14 (b) — For the exclusive benefit of FL@33, it shall retain the right to bring proceedings in the Courts of the country of residence of any user of the website.
15 — We may intercept and monitor all communications with FL@33.
16 — If any provision of these terms and conditions is found to be invalid by any Court having competent jurisdiction, the invalidity of that provision will not effect the validity of the remaining provisions of these terms and conditions which shall continue to have full force and effect.
17 — The failure by FL@33 to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.

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